FREE INDUCTION TRAINING

For simply becoming a Bronze Level Subscriber, we offer your  organisation unlimited access to a comprehensive bundle of in-depth online courses, and an automatic 10% reduction on any face-to-face training that you book with us.

The courses are written by health professionals and qualified teachers, with decades of practice experience

All courses provide the learner with a downloadable certificate after passing a quiz-based assessment. The 21 course suite meets all of the induction criteria for support working in Wales. 

The learner is taken through the principles of the Social Services and Wellbeing Act, with an in-depth focus on what the concept of Wellbeing means at different stages of life.  

This course looks at the ways in which Support Workers can bring their skills and experience to their role, within the different boundaries provided by legislation and guidance.   

Support Workers spend more time with individuals than any other professional group. The relationships that we need to build with people are at the core of our work, and their foundation is our ability to effectively communicate. This course takes the learner through the importance of an individuals' preferred means of communication.  

The first three courses in this suite cover the areas of Wellbeing, Professional Guidance and Communication. In Course 4, the learner progresses to understanding Rights-Based Approaches, Person-Centred Approaches and Relationship-Centred Working 

Many of the people who require a health and social care service will have experienced discrimination and stigmatisation. This course looks at the core principles of Equality, Diversity and Inclusion, and the ways in which professionals should incorporate them into their daily work. 

Some of the people who we support may need some restrictions in place for their own safety, but it is important that we work in ways that keep these measures to a minimum and promote independence. We also need to work in ways that reduce the likelihood of a person becoming distressed. This course takes the learner through ways we can achieve both of these principles. 

Many people who require a health and social care service will take medication to treat a health condition, to prevent illnesses, or to stop an existing health condition from worsening. Medication also has the potential to cause harm, however. This course takes the learner through the underpinning theory of safe practice with medication, prior to them undertaking supervised practice and competence assessment within their organisation 

Support Workers will work with a wide variety of people at different stages of their adult lives, who live with different health conditions and circumstances. It is fair to say that a foundation of physical and mental health, however, is necessary for everyone. This course takes the learner through ways in which healthy eating and drinking can be promoted. 

While the vast majority of people who work in health and social care do so for the best of reasons, it is sadly the case that working closely with vulnerable individuals can provide opportunities for abusers. Support Workers are the profession who are best-placed to recognise if abuse is happening, as we will spot the subtle signs.  This course comprehensively takes the learner through their safeguarding and reporting duties.

This course takes the learner through many of the hazards and risks that can occur in a health and social care setting. The course covers different types of risk assessment, and how these are applied in the areas of Moving and Handling, Hazardous Substances, Security and Stress.  

While recognising that learners will need to undertake in-depth Fire Safety Training specific to their own organisation, this course gives a basic overview of fire prevention, and some actions that normally need to be taken in response to a fire.  

Infections breaking out within any social care setting are disruptive at best, and can have serious implications for many of the people who we support. This course looks at the types of infection which can occur and the ways in which they spread, and takes the learner through the common sense measures that we can take to reduce infection risk. 

In Course 8 the learner was taken through the importance of any individual receiving adequate nutrition and hydration. At the same time, we need to recognise that serious and debilitating infections can be introduced to the body through poor food hygiene. This course therefore covers everyday food safety measures 

It is a legal requirement for many of the activities undertaken by Support Workers to be recorded. This course takes the learner through the different types of record that should be kept, with a strong focus on the way in which good record-keeping is a foundation of quality care and support.  

A central principle of the Social Services and Wellbeing Act is the promotion of independence, but some of the people who we support may need assistance in the sensitive areas of continence, personal hygiene, skin integrity and mouth care. This course takes the learner through the core principles of personal care, while promoting both independence and dignity.  

While falling may be a normal part of childhood, if we have fallen over as an adult then we know that the impact can be serious. This course looks at the ways in which the risk of falls can be minimised within our services.  

If our service supports older adults, the natural process of death and dying will be something that we work with. In other types of adult service, it is also something we may have to consider if a person wishes to spend their last days there. This course takes the learner through the sensitivities of working with individuals and their families at a difficult time      

If our service supports older adults, the natural process of death and dying will be something that we work with. In other types of adult service, it is also something we may have to consider if a person wishes to spend their last days there. This course takes the learner through the sensitivities of working with individuals and their families at a difficult time      

Some of the people who we support may live with a partial or full loss of one of the senses. This course takes the learner through the person-centred and wellbeing principles when working with individuals who live with sensory loss, and includes a discussion of some of the assistive technology that can be used.        

While some decrease in cognitive function can be considered a normal part of ageing, some older adults can experience a range of illnesses collectively known as Dementia. These conditions cause issues with a person's memory and reasoning ability, potentially leading to distress for both themselves and their loved ones. This course covers the main aspects of dementia, and the approaches which support staff can take to alleviate the effects of the condition.         

.One person in three in the United Kingdom will experience a mental health difficulty at some point in their lives. These difficulties have the potential to impact negatively on a person's life, but they can usually be alleviated through early intervention. The relationships that support workers develop with individuals mean that they are often best-placed to notice early signs of illness, and also to help people engage with services. This course takes the learner through the most important considerations.  

.I\f we work in a service that specialises in supporting people who live with a substance misuse difficulty, then we will need in-depth training. The risk of substance misuse is present in every type of care service, however, such as a younger adult trying to relieve the symptoms of a mental health difficulty, or older adults using alcohol to alleviate loneliness or anxiety. Every support worker therefore needs an awareness of the topic, including the knowledge to signpost a person to specialist services.